Contents Cleaning & Pack-Out Services
When your building is damaged, your belongings do not have to be a total loss. Our contents team packs out affected items, cleans them off-site using ultrasonic, Esporta, ozone, and hydroxyl processes, stores them in climate-controlled vaults, and packs them back once your property is ready. Every item is barcoded, photographed, and documented for your insurance carrier from the moment we touch it.
Our Contents Cleaning Services
On-Site Assessment & Inventory
Room-by-room walkthrough with barcoded tagging, photo documentation, and category coding (salvageable, non-salvageable, high-value) so nothing is missed and every item is traceable back to the claim.
Professional Pack-Out
Trained crews carefully wrap, box, and load contents into padded, climate-controlled trucks. High-value items, art, and electronics are crated separately. A signed inventory manifest leaves the property with you.
Ultrasonic Cleaning
Hard goods (kitchenware, tools, blinds, figurines, chandeliers, metal furnishings) are submerged in tanks where high-frequency sound waves lift soot, smoke residue, and biological contamination from every crevice.
Esporta Wash System for Soft Contents
Clothing, linens, plush toys, leather, and shoes are cleaned in a hydraulic wash system that restores an average of 85% of items considered non-salvageable by conventional laundering, including items exposed to Category 3 water and heavy smoke.
Ozone & Hydroxyl Deodorization
Odor molecules from smoke, mold, and biohazard events are broken down at the molecular level in sealed chambers. Ozone for unoccupied items, hydroxyl for sensitive materials like electronics and photographs.
Electronics & Media Restoration
Corrosion neutralization, ultrasonic circuit-board cleaning, and controlled drying for TVs, computers, audio equipment, and appliances. Data recovery coordination for damaged drives.
Document & Photo Recovery
Vacuum freeze-drying and desiccant drying for water-damaged books, paperwork, photographs, and vital records. Ozone and gamma treatment for mold-contaminated documents.
Art, Antiques & Heirlooms
Specialty handling for oil paintings, framed art, antiques, firearms, wedding dresses, and family heirlooms. Coordinated with certified conservators when items require museum-grade treatment.
Climate-Controlled Storage
Secured, monitored, temperature and humidity controlled vaults. Access is logged, contents are insured while in our custody, and you can request specific items back at any time.
Pack-Back & Placement
Once your property is ready, we return every item to its original room using the inventory manifest. Furniture is reassembled, art is rehung, and a final walkthrough confirms nothing is missing or damaged.
Contents Cleaning in Action
How We Restore Your Property
Emergency Contact & Same-Day Assessment
Call 24/7. A contents supervisor is on-site to scope the pack-out within hours.
Inventory & Photo Documentation
Barcoded tagging, condition photos, salvageability grading, and a full manifest shared with you and your adjuster.
Pack-Out & Transport
Careful wrap, box, and load into padded climate-controlled trucks. Non-salvageable items documented for the insurance loss list.
Off-Site Cleaning by Category
Each item is routed to the correct cleaning process: ultrasonic, Esporta, ozone, hydroxyl, freeze-drying, or hand cleaning.
Deodorization & Verification
Sealed-chamber odor treatment followed by inspection and, when appropriate, ATP or particulate testing to confirm items are clean.
Climate-Controlled Storage
Cleaned items are wrapped, catalogued, and stored in secure vaults until your property is ready for pack-back.
Pack-Back & Final Walkthrough
Items returned to their original rooms and reassembled. You sign off after a walkthrough with the inventory manifest.
The IRS Difference
IICRC S740 Aligned Process
Our contents division follows the IICRC S740 Standard for Professional Restoration of Contents, the industry benchmark for pack-outs and off-site cleaning.
Full Cleaning Arsenal In-House
Ultrasonic tanks, Esporta wash systems, ozone chambers, and hydroxyl generators are all under one roof. Nothing is subcontracted out.
Chain-of-Custody Documentation
Every item is barcoded and photographed at pack-out, cleaning, storage, and pack-back. Insurance carriers get a complete, auditable trail.
One Company, Structure & Contents
Your mitigation, reconstruction, and contents work is coordinated by one team, on one schedule, with one point of contact.
Climate-Controlled Secured Storage
Temperature, humidity, and access are monitored 24/7. Your belongings are insured while in our custody.
Insurance Approved Documentation
Adjusters get itemized manifests, salvageability reports, and Xactimate-formatted invoicing that streamline approval and payment.
Find Contents Cleaning Restoration Near You
Our local teams are ready to respond to your contents cleaning emergency.
Nashville, TN
(615) 925-3374
Chattanooga, TN
(423) 521-2424
Knoxville, TN
(865) 240-0296
Memphis, TN
(901) 441-6041
Denver, CO
(720) 551-4201
Pittsburgh, PA
(412) 214-0051
Lexington, KY
(859) 629-3406
Louisville, KY
(502) 883-5043
Dallas-Fort Worth, TX
(817) 381-0202
Austin, TX
(512) 661-2786
Houston, TX
(713) 428-2105
Atlanta, GA
(770) 764-1145
Charlotte, NC
(704) 817-9663
Raleigh, NC
(919) 867-1925
Chicago, IL
(630) 696-9802
Cincinnati, OH
(513) 306-4407
Columbus, OH
(614) 600-2036
Steubenville, OH
(330) 305-2024
Indianapolis, IN
(317) 548-2490
Kansas City, MO
(816) 599-3621
St. Louis, MO
(314) 455-8996
Ozark, MO
(417) 344-8664
Las Vegas, NV
(702) 605-2526
Phoenix, AZ
(480) 581-8828
Bullhead City, AZ
(928) 235-2644
Huntsville, AL
(256) 469-8152
Omaha, NE
(402) 205-5829
Portland, OR
(503) 883-8429
Rochester, MN
(507) 229-0762
Salt Lake City, UT
(801) 820-0628
Bowling Green, KY
(270) 238-1737
Frequently Asked Questions
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