Nationwide Restoration Services, Delivered Locally

"This review comes from a truly grateful place. On December 31, as we were closing out the year, our hot water pipe burst and flooded our entire first floor, including the kitchen. It felt overwhelming and honestly traumatic for our family. Independent Restoration Services responded within an hour of our call and immediately got to work. They removed damaged insulation, placed industrial dehumidifiers throughout the home and underneath the house, and took every step necessary to prevent further damage. Their quick response made a stressful situation feel manageable. I want to give a special shoutout to Blake. He was knowledgeable, patient, and incredibly kind during the entire process. He checked on us daily, kept us informed, and clearly explained every step, including what was happening and what to expect next. That level of communication and care meant more than I can say. Because of their professionalism, honesty, and dependability, they have earned lifelong customers in our family. If we ever need the services they provide again, Independent Restoration Services will be our first call without hesitation."

Evis

2 months ago

"My bathroom flooded and I came in contact with Tony (God sent). He handled everything with the insurance process. I was also able to ask him for referrals to put my bathroom back together. He had the cleanup process started immediately and was right there to oversee the beginning process. At that point, it was handed off to Blake, who continued and finished the entire process. When I say (BLAKE) was right there and walked me through every step of the process. He showed up on time, had excellent communication, answered any questions that I could possibly think of about the entire process. He was always available when I called, regardless of the day or time. Tony and Blake were the calm in the midst of my storm. I can’t say enough about the company, as a whole. I still reach out to Blake, as of today, with questions even after the job was completed at my home. I can’t recommend them ENOUGH. During this process, I feel like I gained extended family member’s instead of just someone to do a job. Get them on your team and won’t be disappointed."

Keva Leonard

2 months ago

"One of our windows leaked and we had water damage beneath the window, which ended up requiring mold mitigation and water damage-related cleanup and repair. Tony Gechele came out first and covered the window securely until they were able to make the repairs. When they arrived to start the job they first prepared our home by protecting all of the floors they would have to travel to get to the project inside. Then they moved and covered the furniture in the room and completely sealed off the room. They removed the molded areas, including rotten wood and sprayed all of that to make any future mold unable to grow. They pulled back the carpet to make sure that was ok, as well as the floor beneath. Then they cut out just enough of padding that was damaged, so that it can be replaced and secured back down. They worked to completion of their job and then connected me with a general contractor that will plan to complete the remaining repairs. Donavon installed the window beautifully and Blake and a coworker, along with Donavon worked tirelessly to make this as easy as it could be for us. I appreciate so much this company. This is the second time I have used them and they did not disappoint. They were professional, kind, respectful and a blessing to our family. I highly recommend this company."

Carolyn Laser

2 months ago

"Zac and the team at IRS did a phenomenal job! They were incredibly helpful, professional, and kind throughout the entire, very stressful process. Their responsiveness and proactive communication made everything so much easier. They took exceptional care of my home and its contents from start to finish. Zac kept me fully informed every step of the way and guided me through the whole process. I would highly recommend them to anyone in need of water mitigation services!"

Brittanie Whitehead

3 months ago

"Independent Restoration Services did the mitigation for water damages done to our houses lower level. There was carpet to remove, paneling and drywall to remove, baseboards and quarter round to remove and clean and anti- bacterial coating to put on the floor. They did an excellent job, was very professional and courteous, and as unobtrusive as possible. I would like to mention Blake Johnson, Donovan and Myranda for doing all this work. I can wholeheartedly recommend Independent Restoration Services for mitigation work at your home or business. Mike Shipp"

Mike Shipp

2 months ago